1. Who we are
Questswatchptch Media GmbH, Company No. HRB 48213, registered at Arenaweg 14, 34117 Kassel, Germany, is the controller responsible for personal data processed through this website. You can reach us at [email protected].
2. Data we collect
- Contact data: your name, email address, chosen topic and message when you use our contact form.
- Technical data: IP address, browser type, device information, referring page and time of access, recorded in server logs by our hosting provider.
- Usage data: pages visited and interactions, collected only if you consent to analytics cookies.
- Preference data: your cookie choice, stored locally in your browser.
We do not knowingly collect data from children under 16 and do not collect special categories of personal data.
3. How and why we use data
We process contact data to answer your enquiry (legal basis: steps prior to a contract or our legitimate interest in responding, Art. 6(1)(b) and (f) GDPR). Technical data is processed to deliver and secure the site (legitimate interest, Art. 6(1)(f)). Analytics and functional data are processed only with your consent (Art. 6(1)(a)), which you can withdraw at any time.
4. Cookies
We use essential storage to remember your consent choice, and optional analytics and functional cookies. Full details, including names and durations, are in our cookie policy.
5. Third-party processors
We engage carefully selected processors under written data processing agreements that meet Art. 28 GDPR:
- a web hosting provider located in the European Union, which stores server logs;
- an email service provider, which delivers and stores contact-form messages;
- a privacy-focused analytics provider, used only with your consent and configured to truncate IP addresses.
Where a processor transfers data outside the European Economic Area, we rely on adequacy decisions or the European Commission's Standard Contractual Clauses. We never sell personal data.
6. Your rights under GDPR
You have the right to access, rectify and erase your data, to restrict or object to processing, to data portability and to withdraw consent at any time without affecting earlier lawful processing. You may also lodge a complaint with your local data protection supervisory authority.
7. Your rights under CCPA
If you are a California resident, you have the right to know what personal information we collect, to request deletion, to correct inaccurate information and to opt out of any sale or sharing. We do not sell or share personal information for cross-context behavioural advertising, and we will not discriminate against you for exercising these rights.
8. Retention
Contact-form messages are kept for up to 12 months after the last exchange, then deleted. Server logs are deleted after 14 days. Analytics data is retained in aggregated form for up to 13 months. Your consent choice remains in your browser until you clear it.
9. Security
The site is served over encrypted HTTPS connections. Access to stored messages is restricted to editorial staff who need it, protected by strong authentication.
10. Data Protection Officer
Our Data Protection Officer can be contacted at [email protected] or by post at Questswatchptch Media GmbH, Attn: Data Protection Officer, Arenaweg 14, 34117 Kassel, Germany. We respond to requests within one month.
11. Changes
We may update this policy when our services or legal requirements change. The date at the top of the page shows the latest revision.